Why emotional intelligence is important in 2025
Is emotional intelligence a characteristic you see across your organisation? Is it something you feel confident in yourself? If the answe...
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What is Emotional Intelligence?
Emotional Intelligence (EI), also known as Emotional Quotient (EQ), is a critical component of personal and professional success, influencing how we interact with others, make decisions, and manage stress. Emotional intelligence is not just about understanding emotions; it's about integrating emotion and intelligence working together in a meaningful way.
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eq-i model
The EQ-i 2.0 Model
The EQ-i 2.0 model, one of the most widely recognized emotional intelligence models, defines emotional intelligence as a set of emotional and social skills that collectively establish how well we:
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Perceive and express ourselves
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Develop and maintain social relationships
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Cope with challenges
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Use emotional information in an effective and meaningful way
The EQ-i 2.0 model divides emotional intelligence into five key components, each encompassing specific emotional and social skills:
Self-Perception - How you perceive yourself
Self-Expression - How you express your emotions
Interpersonal - How you relate to others
Decision Making - How emotions impact your decisions
Stress Management - How you cope with stressful situations
The EQ-i 2.0 & EQ 360 assessments can be used to measure your emotional intelligence.
The Importance of Emotional Intelligence
Understanding and developing emotional intelligence is crucial in today’s world. High EQ emotional intelligence allows individuals to navigate change, build strong relationships, and achieve personal and professional goals. Unlike cognitive intelligence, which is measured by IQ, emotional intelligence involves the ability to process emotional knowledge and apply it to real-life situations.
Emotional Intelligence in the Workplace
In professional settings, the ability to balance emotion and emotional intelligence is invaluable. Leaders with high EQ emotional intelligence are better equipped to manage teams, foster a positive work environment, and make decisions that consider both emotional and logical factors.
Research also shows that individuals with high emotional intelligence often have higher levels of wellbeing and improved job performance. In fact, studies have shown that emotional intelligence is a better predictor of success than IQ alone.
Developing emotional intelligence is associated with a range of additional benefits in the workplace, including enhanced:
Self-awareness
Leadership
Team cohesion
Change management
Communication
Decision making
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